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Veo
Veo
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While some users found Veo convenient for getting around, a significant portion of the reviews revolved around issues with scooter functionality and customer support. Users frequently encountered dead scooters, inaccurate battery readings, and a lack of responsiveness from Veo's customer service. The app's lack of clear notifications about mechanical issues compounded the frustration.
05/10/2025
Many users are frustrated with the unreliable scooters and the difficulty in getting refunds. Common complaints include scooters malfunctioning, inaccurate battery readings, and unresponsive customer service. Several users highlighted issues like scooters dying mid-ride, the app not notifying them of defects, and the time wasted trying to resolve problems. A significant concern is the lack of responsive customer support.
04/23/2025
A major recurring problem is the unreliability of the scooters themselves. Users frequently reported scooters dying unexpectedly, malfunctioning brakes, and the app failing to accurately display battery levels or detect issues. Many were charged for rides that weren't usable, and customer support was slow to respond or unhelpful. The experience was often described as frustrating and a waste of money.
04/18/2025
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