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Sutter Health My Health Online
Sutter Health My Health Online
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Users are frustrated with inconsistent audio quality during telehealth visits, often needing to hold their phones close to hear doctors clearly. Many report that the audio quality is far worse than Zoom, which demonstrates a significant issue.
05/12/2025
Despite some flaws, the app provides valuable access to medical records, messaging with the care team, and billing information. Users appreciate the convenience of viewing test results and scheduling appointments, but improvements to navigation and audio quality would greatly enhance the experience.
05/06/2025
The app is plagued with notification problems – it sends false alerts about appointments and test results, even after users disable notifications. There's no way to report these issues, and the navigation is confusing and clunky, with many dead-end pages.
04/28/2025
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