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Southwest Airlines: Travel App

Southwest Airlines: Travel App

Description

Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.

Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards.

Everything you need to Travel
Get the information you need right at your fingertips on the home screen – gate information, boarding position, flight status, and more.

Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!

Apple Pay®
Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods – PayPal® or Credit/Debit Cards.

Travel Funds
You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section.

Inflight Entertainment
Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.

1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.

Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.”

Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.

Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!

The Southwest® app allows you to seamlessly book a flight, hotel, car, cruise, or vacation. Quickly secure your next trip, check-in, change or cancel flights, and add extras like EarlyBird Check-In® or Upgraded Boarding. The Southwest app helps you access your gate information, boarding position, flight status, and more from the My Trips tab. Enjoy a seamless travel experience from reserving a hotel to booking last-minute flights.

Download the Southwest app today to book your next flight or hotel.

SOUTHWEST APP FEATURES:

BOOK A FLIGHT & SECURE A HOTEL
– Travel with ease as you search, book, and manage your flight in one place
– View your gate information, boarding position, flight status, and more in the My Trips tab
– Book a hotel and manage reservations in just a few taps
– Redeem your Rapid Rewards® points¹ for your hotel stays

¹All Rapid Rewards® rules and regulations apply and can be found at Southwest.com/rrterms.

BOARDING PASS ON THE GO
– Mobile boarding passes for all Passengers on your trip 24 hours in advance
– Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA PreCheck® details found in one place
– Save your Mobile Boarding Passes to Google Wallet for convenience

MORE WAYS TO PAY FOR YOUR FLIGHT
– Choose from multiple payment methods, including PayPal®, Flex Pay, credit/debit cards, and Southwest LUV Vouchers®
– Easily apply unused flight credits and gift cards when booking or changing your flight. You can find available credits in ‘My Account’ under the ‘Travel Funds’ section.

ACCESS INFLIGHT INFORMATION
Use the app to take you to our Inflight Entertainment Portal², where you can watch free live TV³, listen to free music from iHeartRadio³, access free on-demand TV episodes, and view free movies.

²Available only on WiFi-enabled aircraft. Limited time offer. Where available.
³Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of the flight.

LIVE CHAT SUPPORT
Contact our Customer Representatives over Live Chat through our Help Center found in the More tab

AIRPORT PICKUP AND DROP-OFF
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

EARN RAPID REWARDS POINTS WHEN YOU TRAVEL
Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, add it after booking your flight and earn points¹.

Book a flight, schedule pickups and drop offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation – all with Southwest.

Reviews

Your Rating:

The app is buggy and unreliable. It randomly crashes, resets my password, and doesn’t update flight status or notifications. It's a huge downgrade from the previous version, and I'm constantly dealing with errors. I'm stuck waiting for Google updates instead of the Southwest app!

05/04/2025

Ugh, this app is a mess! It constantly makes me re-enter my flight details, even after I've logged in. Plus, the boarding pass is a nightmare to find – way too many steps to get it. Seriously needs a major overhaul.

04/28/2025

This app is unusable for visually impaired users. The white background and tiny gray text are impossible to read, and no dark mode is available. It's frustrating to navigate and access information. The design team clearly doesn't prioritize accessibility.

04/22/2025

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