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Budget – Car Rental
Budget – Car Rental
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Reviews
While some customers appreciate Budget’s lower initial prices, the overall experience is plagued by issues. Numerous reviews cite problems with delays, dirty vehicles, and difficult customer service interactions. Many customers were faced with unexpected charges and struggled to resolve billing errors, often leading to significant inconvenience and stress. Several users point to the app's unreliability, making reservations and managing accounts a frustrating process. Ultimately, despite the potentially lower price, the risk of encountering significant problems outweighs the savings for many renters.
05/12/2025
Many reviewers are extremely frustrated with Budget's deceptive practices. A recurring issue is unexpected charges (cleaning fees, deposit holds) after the initial booking, often with no clear explanation. Several users were hit with multiple charges and difficulty getting their money back, leading to significant stress and financial issues. The aggressive upselling and the difficulty in getting basic services (like phone support) contribute to a very negative experience. Many customers feel they’ve been misled and overcharged.
04/16/2025
Budget consistently receives scathing reviews regarding its reliability and customer service. Customers report long delays in picking up vehicles, dirty/damaged cars, and a general lack of responsiveness from staff. Multiple reviewers were left stranded with no car, facing exorbitant towing fees, and struggling to resolve billing errors. The app is problematic, leading to numerous failed attempts to activate accounts and make reservations. The experience often feels like a scam, with hidden fees and a dismissive attitude when customers raise concerns.
04/15/2025
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