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Île-de-France Mobilités

Île-de-France Mobilités

Description

Île-de-France Mobilités is here to assist you daily. Purchase a digital ticket, recharge your Navigo pass, search for routes including trains, RERs, metros, trams, buses, coaches, bicycles, Vélib’, car-sharing, or car rentals. Find schedules in real-time or traffic information… Discover essential tools and information for organizing your travels in Île-de-France. Together, let’s travel with ease.

Avoid queues at stations: buy your transport tickets from your iPhone!
The following tickets are available for purchase:

– Metro-Train tickets or Bus-Tram Ticket
– One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
– Navigo daily (this fare doesn’t permit you to go to airports), weekly, or monthly passes
– Special fares (Anti-pollution pass, Paris-Visit Passes etc.)
– Daily Vélib’ passes

Purchased tickets can then be (depending on the chosen purchasing path):

– Stored on the iPhone and validated directly at stations (from iPhone Xr and iOS 17.5)
– Loaded onto your Navigo pass (from an iPhone 7, with at least iOS 13. iPhone XR and XS are compatible starting from iOS 14.5)

For compatible tickets (Metro-Train and Bus-Tram Tickets, Navigo Day passes, special fares), no account is needed, and you can pay directly with Apple Pay!

You can prepare and plan your travels:

– Find nearby bus stops, train stations, and metro stations
– Search for real-time public transport routes, car-sharing, and bicycle routes
– Save upcoming trips in your phone’s calendar
– Check the next departures for your lines in real-time and all the timetable information
– View maps of public transport networks (accessible even offline)
– Follow pedestrian routes for walking segment

Stay informed and anticipate disruptions:

– Check your lines’ Twitter feed for real-time traffic updates
– Get alerts for disruptions on your favorite lines and routes
– Stay updated on the status of elevators in the stations you use

Customize your travel:

– Save your destinations (work, home, gym, etc.), stations, and stops as favorites
– Customize your profile (fast walker, with difficulties, reduced mobility, etc.)
– Select lines or stations to avoid

Prefer soft or alternative modes of transport:

– Book car-sharing and/or ride-sharing trips in partnership with leading providers
– Opt for bicycle routes for all your trips
– Rent a car or a van for a short period by choosing a Communauto car-sharing vehicle from a wide selection of stations around you and book it immediately for the duration of your choice.
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Already using the Île-de-France Mobilités app and enjoying its services? Let us know with a 5-star rating!
Experiencing bugs or having feedback to give? Help us improve by sending your suggestions through the contact form available via the personal space.

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib’, carpooling, carsharing… Find the tools and information you need to organize your travel in Île-de-France. Together, let’s make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
– Metro-Train tickets or Bus-Tram Ticket
– One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
– Navigo day (this fare doesn’t permit you to go to airports, week or month passes
– Special tickets (anti-pollution package, Paris-Visit Passes…)
– Daily Vélib’ tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
– Find bus stops, train stations and subway stations near you
– Search in real time for your public transport, carpooling and bicycle routes
– Consult the next passages of your lines in real time and all the timetables
– Save your upcoming trips on your phone’s calendar
– View public transportation network maps (accessible even offline)
– Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
– Check the Twitter feed of your lines for real-time traffic information
– Be alerted in case of disruptions on your favorite lines and routes
– Stay informed about the state of the elevators in the stations you use
– Check and report on the number of passengers on your route

Personalize your trips:
– Save your destinations (work, home, gym…), stations and train stations as favorites
– Personalize your profile (fast walker, with difficulties, reduced mobility…)
– Select lines or stations to avoid

Favour soft or alternative modes of transport:
– Prefer the proposed bike routes for all your trips
– Book your carpooling and/or carsharing trips, in partnership with the main French players
– Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

–You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.

Reviews

Your Rating:

Ugh, this app is a nightmare! I bought tickets, but I can't actually *use* them. It keeps giving me problems, and the customer support is useless – just sending the same canned responses. Seriously frustrating, especially when you're trying to navigate a city!

05/10/2025

It's okay, but definitely buggy. The route planner is decent, but it's super confusing to set up an account, and the app seems to have issues with validating tickets. I almost got fined, so be careful!

05/08/2025

The app is hit-or-miss. When it works, it's great for finding routes, but it’s constantly failing to register tickets and doesn't offer much in the way of support. It feels like a waste of time and money.

05/07/2025

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