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Metropolis: Remarkable Parking
Metropolis: Remarkable Parking
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Reviews
Numerous users voiced extreme dissatisfaction with the app's functionality and customer service. Frequent complaints included unexpected charges, persistent billing errors, and unresponsive or unhelpful customer support. There's a clear pattern of the app failing to accurately track parking time and generate incorrect invoices. Many reviewers expressed a desire for a more transparent billing system and a significantly improved customer support experience.
05/12/2025
Many reviewers found the app unreliable and confusing. Users consistently described difficulties with registration, payment processing, and accurate time tracking. A significant number of complaints centered around incorrect charges, with users being billed for extended periods despite not staying parked for the full duration, or being charged after not being present at the lot. A lot of people were frustrated and stated the need for better app clarity and support.
04/25/2025
Several users are reporting issues with overcharging, inaccurate billing, and a lack of refunds even when issues are clearly the company's fault. A common theme is the app failing to correctly track parking time, leading to unexpected charges. The customer support experience is also frequently frustrating, with reps asking for the same information repeatedly and being unable or unwilling to resolve billing errors.
04/24/2025
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