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Applebee’s
Applebee’s
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Reviews
Several customers mentioned issues with the app, particularly problems with online ordering, customization options, and payment processing. A recurring theme was frustration with the app’s inability to accurately reflect in-store availability or allow for changes to orders. The app's inability to correctly process orders and payment was a major point of frustration.
05/07/2025
Many reviewers highlighted exceptional service, particularly from waitstaff like Napyria and Jeffery, who were praised for their attentiveness, friendliness, and going above and beyond to meet customer needs. However, other reviewers expressed concerns over issues such as cold food, inaccurate orders, and management's response to complaints.
05/05/2025
A significant number of reviews focused on the app's shortcomings, citing issues such as ordering errors, inability to customize orders, and a lack of confirmation of order processing. One customer was repeatedly locked out of the app, while another experienced delays in processing orders via car side pickup. The app's instability and inconsistent functionality were a major source of dissatisfaction.
05/05/2025
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