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ArriveCAN
ArriveCAN
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A recurring theme is the app's lack of integration with official border procedures and the Canadian government's systems. Users consistently express confusion over conflicting information, particularly regarding vaccination requirements and testing protocols. Many describe a disconnect between the app’s data and the guidance provided by border officials, resulting in stressful and time-consuming border crossings.
07/14/2025
The app's usability is a major problem. Users report a frustrating experience with data entry, requiring multiple attempts to complete the form. There are also issues with the ability to accurately input information, particularly regarding passport details and intended stay. Several users mention a lack of clear instructions and confusing design elements, making it difficult to navigate and complete the form correctly.
06/24/2025
Many users have reported significant issues with the ArriveCan app, including incorrect information, difficulties with passport uploads, and frustrating interactions with customer service. Users frequently state that the app doesn't accurately reflect the latest border requirements, leading to delays and confusion. It seems a lot of the issues stem from needing to manually input data repeatedly, which is incredibly time-consuming.
06/16/2025
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